> For the complete documentation index, see [llms.txt](https://docs.spectralink.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spectralink.net/amie-essentials/using-the-platform/configuration-levels.md). # Configuration levels Every SAM setting can be applied at the [Enterprise, Group or Device level](#understanding-enterprise-group-and-device-levels). The *Versity Applications Administration Guide* is your central reference for all Spectralink App configuration options. Refer to it for detailed information about each app configuration option available to you through SAM. ## Understanding Enterprise, Group and Device Levels There are three ways to get to the Applications page and each different way allows you to configure the smartphone at the three different levels: Enterprise, Group, and Device. ### Enterprise settings Enterprise level settings are available when you browse directly to the Applications page – not going through the Group page or the Device List. The banner displays the Enterprise tab. ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-80a0c1e9895bd18ae60d2a50361373c75ba75f07%2Fimage48.png?alt=media) The Enterprise level is used to make changes to all approved phones. You would use this level to set application settings that are common to every phone you manage. At the Enterprise level, settings from other levels are not visible. Conversely, when editing settings in the Group or Device levels, settings from the Enterprise level will be visible. Various icons next to each individual setting indicate the various states in which they can be. The possible icons for the Enterprise level are listed below. Some icons are clickable. Clicking the trash can immediately deletes the setting at the current level. Note that some settings do not support the level icons. Level icons | | | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------- | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-f56cebae464f6a65945c1872ab1a898478a2d9a4%2Fimage49.png?alt=media) | “DEFAULT” indicates that the current value has not changed from the default value. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-3bf14c677fc32d4f6bf26679f0bc43df67d21382%2Fimage50.png?alt=media) | The trash can icon indicates that a non-default value has been saved at the current level. Click the icon to delete the value and revert to the default value. | ### Group settings Group level settings are available when you browse to the Group page, select a Group and select Change Config from the menu. The banner displays the Group tab. ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-94bf6474cf25a8f7318441105bb626e1705404e7%2Fimage51.png?alt=media) Group settings override Enterprise settings. They apply only to the smartphones that have been assigned to that group. Typically, group settings are used for barcode groups, security groups, Push-to-talk, SAFE, Web API and Web Apps. They are also used for Feature deployment such as Barcode Scanner. A smartphone can belong to more than one Group. If there are conflicting settings, the Group that is listed in the Group table closer to the top of the table has settings priority. Level icons | | | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------- | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-f56cebae464f6a65945c1872ab1a898478a2d9a4%2Fimage49.png?alt=media) | “DEFAULT” indicates that the value has not changed from the default value at any level. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-dfe5528f59dc14b212b37e923fe6c22472dd9bb8%2Fimage52.png?alt=media) | Click the note icon to edit the value at the current level. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-92f2eb56cbe7719a660b3c90fc7ef7d0a9f3f576%2Fimage53.png?alt=media) | The phone group icon indicates that a value has already been set at the Enterprise level. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-3835727fc5bb40e6d39c3b95f24304424379ea30%2Fimage54.png?alt=media) | The Group indicates that a value will be set at the Group level. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-a6852b8fa082ef076cf89352d1fe58bdd8ed87da%2Fimage55.png?alt=media) | Click the undo icon to undo an updated value back to the previous level’s value. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-3bf14c677fc32d4f6bf26679f0bc43df67d21382%2Fimage50.png?alt=media) | The trash can icon indicates that a non-default value has been saved at the current level. Click the icon to delete the value and revert to the default value. | ### Device settings Device level settings are available when you browse to the Device list, select a device or devices and select Change Config from the Select actions menu. The banner displays the Device tab. ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-8311d1a82929406c9f68b163ff5d0f6ec00f2f38%2Fimage56.png?alt=media) Some Device settings are best configured through the batch configuration option. See [Batch Configuration](/amie-essentials/using-the-platform/batch-configuration.md#batch-configuration). Device settings override both Group and Enterprise settings. They apply only to the specific smartphone(s) that has been selected from the Device List. Therefore, only those settings that pertain to specific smartphones should be configured at the device level. Typically, the only settings that are configured at the device level would be SIP extension settings. Level icons | | | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------- | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-f56cebae464f6a65945c1872ab1a898478a2d9a4%2Fimage49.png?alt=media) | “DEFAULT” indicates that the value has not changed from the default value. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-dfe5528f59dc14b212b37e923fe6c22472dd9bb8%2Fimage52.png?alt=media) | Click the note icon to edit the value at the current level. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-92f2eb56cbe7719a660b3c90fc7ef7d0a9f3f576%2Fimage53.png?alt=media) | The phone group icon indicates that a value has already been set at the Enterprise level. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-3835727fc5bb40e6d39c3b95f24304424379ea30%2Fimage54.png?alt=media) | The Group icon indicates that a value has already been set at the Group level. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-4af06259879c2927d589a21e1a1fdb0c6cfc82b7%2Fimage57.png?alt=media) | The phone icon indicates that a value will be set at the Device level. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-a6852b8fa082ef076cf89352d1fe58bdd8ed87da%2Fimage55.png?alt=media) | Click the undo icon to undo an updated value back to the previous level’s value. | | ![](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-3bf14c677fc32d4f6bf26679f0bc43df67d21382%2Fimage50.png?alt=media) | The trash can icon indicates that a non-default value has been saved at the current level. Click the icon to delete the value and revert to the default value. | Example of using device level settings If a user’s smartphone is exhibiting a performance problem or unexpected behavior, you can alter the logging settings for that one phone in Device settings, configuring it to log at an Info level with an appropriate filter, while the other smartphones remain at a Warning level. This gives you a close-up of that one device of concern, without generating the unnecessary syslog traffic that would occur if all devices were logging at the Info level. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. 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