> For the complete documentation index, see [llms.txt](https://docs.spectralink.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spectralink.net/amie-advanced/introduction/welcome.md). # Welcome to AMIE AMIE Advanced (Advanced Mobile Intelligence for Enterprises) is Spectralink's cloud-based management and analytics console for Versity handsets. It shows you, from one place, how your handsets and their batteries are doing, how your voice calls are performing, and where the problems are. ## Who it is for AMIE is built for the IT and telecommunications administrators who look after a fleet of shared Versity handsets: the people asked "why did my call drop?", "where is that phone?", and "do we need more of them?". It is a monitoring and diagnostics tool. Application configuration for Versity handsets is done through Spectralink Application Management (SAM), which both AMIE Essentials and AMIE Advanced include and which has its own documentation at support.spectralink.com/sam. ## Supported handsets AMIE works with Spectralink Versity handsets: the Versity 97, Versity 95/96 and Versity 92 series. Each handset runs the AMIE Agent, an app that collects diagnostic data about the device, its battery, the Wi-Fi network it is on and the calls it makes, and sends that data to the AMIE cloud. There is nothing to install on your premises. ## The questions AMIE answers When a fleet of mobile devices is deployed, the same questions come up: are the batteries wearing out, are any phones missing, do we need more, what is draining them, and how are calls performing? AMIE exists to answer them from one console. ![What's going on with my phones? Do batteries need replacing, are any phones missing, do I need more, how much power do they use, which apps use the most, can I redeploy devices, where was a device last used, and how are they performing?](https://3032864282-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxfLF6IpyutR429bMnvvf%2Fuploads%2Fgit-blob-20509fa2e926eee27e220f8b67ab3846735b37d1%2Famie-questions-wheel.png?alt=media) | Question | Where to look | | ---------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Which batteries need replacing? | [Batteries](/amie-advanced/using-the-platform/batteries-overview.md), [Battery details](/amie-advanced/using-the-platform/battery-details.md) | | Are any handsets missing? | [Devices overview](/amie-advanced/using-the-platform/devices-overview.md), [Alerts](/amie-advanced/using-the-platform/alerts.md) | | Do I have the right number of handsets? | [Devices overview](/amie-advanced/using-the-platform/devices-overview.md#in-use) — the **In-Use** chart | | Which apps are draining the batteries? | [Batteries](/amie-advanced/using-the-platform/batteries-overview.md), [Device details](/amie-advanced/using-the-platform/device-details.md) | | How are calls performing — and is it the handset or the network? | [Performance](/amie-advanced/using-the-platform/performance.md), [Call quality (MOS)](/amie-advanced/metrics-reference/call-quality-mos.md) | | Where was a device or battery last seen? | [Device details](/amie-advanced/using-the-platform/device-details.md), [Battery details](/amie-advanced/using-the-platform/battery-details.md), [Access Points](/amie-advanced/using-the-platform/access-points.md) | | What needs my attention right now? | [Dashboard](/amie-advanced/using-the-platform/dashboard.md), [Alerts](/amie-advanced/using-the-platform/alerts.md) | ## AMIE Essentials and AMIE Advanced AMIE comes in two forms. AMIE Essentials simplifies app configuration and battery management. AMIE Advanced provides everything in AMIE Essentials plus device management and analytics. | Feature | AMIE Essentials | AMIE Advanced | | -------------------------------------------------------------------- | --------------- | ------------- | | Battery management: health, cycles, consumption by app | Yes | Yes | | Application configuration through Spectralink Application Management | Yes | Yes | | Dashboard | No | Yes | | Device management: inventory, details, notes, messages, log bundles | No | Yes | | Alerts | No | Yes | | Performance: call quality, roaming, signal strength, packet loss | No | Yes | | Sites and access points | No | Yes | Which one you hold is decided by your license — see [Plans](/amie-advanced/introduction/plans.md) and [Licensing](/amie-advanced/planning-and-installation/licensing.md). The rest of this guide explains how to set AMIE up and how to read what it shows you. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.spectralink.net/amie-advanced/introduction/welcome.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. 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